The multi-faceted roles of morticians, alternately called funeral directors or undertakers, are undeniably demanding. In addition to the State licensure that is required to serve in this position, undertakers must effectively plan and organize complex logistical concerns in scheduling locations, dates, and times of viewings, memorial services, and interments or cremations. Furthermore, funeral directors must oversee every aspect of services leading up and during the aforementioned events, in compliance with applicable regulatory codes. Resumes for morticians/funeral directors, therefore, must illuminate duties such as preparing bodies and sites for viewings, transporting remains, family members, and flowers to cemeteries, and arranging for the burials or cremations, including clergy or other individuals designated to officiate at the services.Â
Perhaps no other profession is as significantly customer-oriented as is mortuary science. As the establishment of trust with grieving families is critical to an undertaker’s functions, this must be highlighted on resumes for morticians/funeral directors. In addition to assisting clients with sensitive details such the selection of caskets and urns, morticians facilitate receipt of formal death certificates from the State and their distribution amongst the heirs. As necessary, undertakers may also assist beneficiaries in applying for veterans’ burial benefits and/or transferring pensions, insurance policies, or investments to those sanctioned to inherit them.
In what has become an increasingly competitive industry, direction of a funeral home requires management of operations affecting the home’s profitability and longevity. These involve the research and purchase of equipment and supplies, timely and accurate administration of accounts payable and accounts receivable, and diverse aspects of the human resources function. The latter should emphasize the construction of a strong client-focused culture whose work ethic has enhanced the reputation of the funeral home as a caring and skilled provider.
The creation of keywords and descriptive phrases illustrating these duties will enable applicants to highlight their strong technical, administrative, and communications skill on resumes for morticians/funeral directors:Â career documents that will have the greatest impact on employers intent upon hiring the most qualified professionals.
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